Before you come in:You should know

Our Apple Technicians are available to help you.

Working Hours:

Sunday – Saturday  | 4:00 PM to 11:00 PM

Warranty

All Apple products have two years Apple limited warranty from the date of purchase in the Kingdom of Saudi Arabia. The first year of warranty is international and the second year is domestic warranty.

Back up your data

Please be sure to back up the data on your iPhone — either on your computer or using iCloud. Learn how to back up your iPhone, iPad and iPod touch

To service your iOS device, Find My iPhone will need to be temporarily turned off. In order to turn off Find My iPhone, you must know your Apple ID and Password.

If you are unable to turn off Find My iPhone, Apple cannot provide support services. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge. If you don’t remember your Apple ID and Password, please go to iForgot.

Update your software

Many issues can be resolved by updating the software on your iPhone. If you’re on iOS 5 or later, you can update over Wi-Fi or by connecting to iTunes on your Mac or PC. Learn how to update your iPhone, iPad or iPod touch